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How do I raise a support ticket with Ventura

You can raise a Ticket on our App or Website

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What is day high and its use in day trading?
What is day low in the stock market?
What is Top Gainers?
What does Top losers refer to?
What is Active by Volume?
What is Active by Value?
What is 52-week low?
What is 52-week high?
What is advances/declines in NSE?
What is open interest in F&O trading?
What is Arbitrage in the stock market?
What is futures price and how is it calculated?
What is Spot Price ?
What is basis trading in the stock market?
What is Long Build Up?
What is Short Build Up?
What is Long Unwinding?
What is Short Covering?
What is Implied Volatility (IV)?
What is Option Chain?
What is a ban period in options trading?
What is Support in stock market ?
What is Resistance in stock market?
What are pivot points?
What is Cut-off Price for a Book Issue Building?
What is the payment process when applying for IPO?
Can I apply for an IPO in both the shareholder and retail category through Ventura?
Why are some UPI handles not shown on the Ventura IPO window?
When are funds unblocked if the IPO was not allotted?
I got a confirmation that the shares are credited for the IPO Bid, but I cannot see them on Ventura account, why?
Can a non-client apply for an IPO with Ventura?
Can I apply for an IPO without UPI Id?
When does the application process get completed?
Can multiple orders be placed from same UPI Id?
Can the order be placed at any point?
How do I apply for an IPO with Ventura?
Do I need to register my bank account or UPI Id before transacting in an IPO?
Is UPI the only mode to apply for IPO through Ventura?
What additional documentation/details are required to apply for IPO?
What is UPI?
When can I sell the allotted shares?
What if my bank is not providing UPI service for public issues? Can I use third party UPI ID or a third party bank account for making payment?
Can I apply for IPO if I do not have an account with Ventura?
When will I receive my UPI mandate request after placing an order?
What should I do if mandate has not been received?
Can I apply in IPO using Ventura Securities call & trade services?
How to Cancel IPO application?
When will my bank account be debited?
When will I get to know if the shares have been allotted to me?
Who is eligible to invest in an IPO?
What are the Different Types Of IPO?
What is an IPO?
Where can I find the IPOs applied for?
What is a Mutual Fund?
What is an AMC (Asset Management Company)?
What is a SIP (Systematic Investment Plan)?
How can I start a SIP with Ventura?
How do I stop a SIP?
What is lumpsum investment?
What is Switch in mutual funds?
How long will it take for the mutual fund units to show up in my portfolio?
What is NAV in Mutual Funds?
What is exit load in mutual funds?
How do I calculate the Exit Load of my Mutual Fund investments?
What is CAGR?
What is XIRR?
What is an ELSS fund, and how do they help in tax planning?
What is lock-in period in mutual fund investment?
What are closed-end funds?
What is indexation?
Can I invest in Gold via Mutual Funds?
Can I invest in US/International markets via Mutual Funds?
Can I buy and redeem Mutual Funds after market hours?
What are open-ended funds?
Can I make regular monthly investments in an FD?
I already have an active FD with the bank. Can I open another one with Ventura?
Will a savings account be opened for me when I book an FD?
I already have an account with the bank, can I book FD from Ventura?
Can I invest from outside India?
What is the compounding frequency for different FDs?
What is the minimum and maximum deposit amount in Bank FDs?
Are there any documents required to book an FD?
Can I show my e-PAN for Video KYC?
What is a fixed deposit and why should I invest?
Can I book FDs on the web?
What is FD advice?
Will I receive an FD receipt from the bank?
I have a dual SIM Phone, can I link any of the SIMs for the FD purchase?
What is ₹5 lakhs DICGC insurance?
Does the 5 lakhs deposit insurance cover my complete investment?
Who provides the ₹5 Lakhs deposit insurance?
Is there a monthly payout option available with FDs?
Which FDs require Video KYC?
Which FDs do not require Video KYC?
How can I complete my Video KYC?
I've finished my Video KYC successfully, do I need to do it again?
Why does my mobile number need to be verified?
Where will my money be credited after FD maturity?
Is it mandatory to add a nominee?
Can I pay with someone else's bank account for my FD?
In how many days will the refund for my failed FD reach me?
Can I pay for my FD with a NRE / NRO account?
Can I reinvest my FD maturity amount?
I am a senior citizen, what are the additional benefits I can avail?
How are FDs taxed?
Can I withdraw my FD before maturity?
In how many days will I receive my withdrawal?
How to check if an FD Account has been created?
How much time will it take to update the newly opened (Fixed Deposit) FD Account online?
How to use the Fixed Deposit (FD) Calculator?
When is TDS deducted for Regular Fixed Deposit?
What is the difference between Refund and Re-invest option while booking an FD?
How can I withdraw my FD?
How much can I invest in FDs?
Which payment modes are available to book my FD?
What happens when my FD matures?
What if my payment is deducted but my FD is not booked?
Why is my money deducted before Video KYC?
The mobile number linked with the bank is different from the one registered with the app. Would I be able to continue?
I have a dual SIM Phone, can I link any of the SIMs for the FD purchase?
I do not file taxes. Is there a way for TDS to not get deducted from the FD?
What if my payment fails?
When and where will I receive my money in case of a withdrawal?
How will I get to know when my withdrawal is completed?
Can I prematurely withdraw my FD?
The payment was complete, but the FD status is not showing complete.
I haven't received the FD advice yet. Where will it get delivered?
What is Stock SIP with Ventura?
How do I exit an intraday position?
Why are some of your shares locked?
What are ECS charges?
How is Pledge-able Value Determined for Mutual Funds?
Why did I not get same day's NAV?
Why can't I exit my options contract?
What is a Scheme Information Document (SID), and where can I find it?
What happens if you don’t exit your position?
What Are Realised and Unrealised Returns?
What are partly paid shares?
How much money is required to buy/sell options?
How should I apply for physical settlement?
How to calculate physical delivery margin?
What are weekly and monthly options?
How to trade weekly nifty option contracts in Ventura?
What are the different types of Options Contracts? What is CE and PE?
What is physical settlement?
What is market protection?
What is SPAN and Exposure margin?
What is the client-wise position limit?
What is the difference between F&O Execution Range and Circuits Limits?
What are the stock market timings for Equity Market?
When is the NIFTY50 expiry day?
What are Liquid BeES?
When is the FINNIFTY expiry day?
When is the SENSEX expiry day?
When is the BANKNIFTY expiry day?
When is the MIDCPNIFTY expiry day?
When is the BANKEX expiry day?
Where can I check IPO subscription data?
What is Unrealised P&L?
Why is my F&O order getting rejected?
Why am I unable to place orders for certain strike prices in Nifty and Bank Nifty Options?
What is the difference between F&O Execution Range and Circuit Limits?
What is a Scheme Information Document (SID), and where can I find it?
What is EaseAPI?
Who can use EaseAPI?
What does EaseAPI cost?
How does EaseAPI work?
How do I get API credentials?
How do I generate auth token for each session?
What is the validity of the auth token?
Which programming languages are supported in EaseAPI?
What exchanges and segments are covered under EaseAPI?
What order types can I place with EaseAPI?
Can I modify or cancel orders with EaseAPI?
Does EaseAPI provide market data?
Is real-time Market Data streaming supported with EaseAPI?
Is a real-time order status websocket available?
How are responses formatted in EaseAPI?
How secure is EaseAPI?
How can I track funds, positions, and holdings?
Where do I get help or partner support?
How quickly can I integrate EaseAPI?
When is the expiry for Stock Derivatives?
When is the NIFTYNXT50 expiry day?
What is IPO subscription data?
How is IPO subscription data categorised?
How frequently is the IPO subscription data updated?
When will I get to know if the IPO shares have been allotted to me?
Why is IPO subscription data important?
What is ASM?
How can I find which stocks are under ASM?
What surveillance actions apply to stocks under ASM?
Can I use pledged stocks that move into ASM for margin?
Do corporate actions (like dividends, bonuses, or stock splits) apply to ASM stocks?
Are intraday orders (MIS/CO) allowed for ASM stocks?
Why is ASM important for investors?
Where can I track ASM, GSM, or T2T stock lists?
What is the relationship between ASM and other surveillance measures like GSM?
What is the pre-market session in Ventura?
What is the post-market session in Ventura?
Can I place both buy and sell orders during the pre-market session?
What happens if my order does not get executed in the pre-market session?
Are all stocks available for trading in the pre-market and post-market sessions?
What is F&O?
What is derivative trading?
What are equity derivatives?
What are the timings for equity derivative trading?
What does mutual fund cut-off time mean?
What is an SWP plan and how to create one on Ventura?
What is a bonus issue?
How does a bonus issue affect my holdings and share price?
Why don't I see the bonus shares in my holdings immediately?
Why don't I see the bonus shares in my holdings immediately?
What happens in cases of fractional bonus shares?
Why has my Buy Average Price reduced after receiving bonus shares?
Will corporate actions like bonus issues affect my Buy Average or P&L reports?
What is MTF (Margin Trading Facility)?
What are Trade to Trade or T2T stocks?
Can I sell T2T stocks on the same day I buy them?
Can I sell T2T stocks on the same day I buy them?
Why are T2T stocks restricted from intraday trading?
How can I identify if a stock is in the T2T segment?
Why are market orders blocked for T2T stocks?
Why do F&O contracts enter ban period?
What triggers an F&O ban period for a stock?
Can I open new F&O positions during a ban period?
What is expense ratio?
How is the expense ratio calculated?
Why is the expense ratio important for investors?
What is a good expense ratio?
Do all mutual funds have the same expense ratio?
Can expense ratios change over time?
Do I need to pay full delivery charges for BTST trades?
What are the risks of BTST?
Can BTST be done with any stock?
Is BTST the same as intraday trading?
Do I need a Demat account for BTST?
Can BTST result in penalties?
Who should consider using BTST?
Why has the stock price reduced but I don’t see bonus shares in my holdings?
When will bonus shares be credited to my account?
Why are bonus shares not tradable immediately?
Why does my P&L look wrong after the bonus issue?
What should I do if I still don’t see bonus shares after a few days?
What does "pledging" mean in Ventura?
What can I do with this collateral margin?
How does pledge margin differ from traditional margin trading?
What does “haircut” mean here?
How do I pledge in Ventura
Advantages of pledging with Ventura
Why did lot sizes for index F&O change?
What changed beyond lot sizes?
What are Rights Entitlement (REs)?
When are REs credited to the demat account?
How are REs traded?
When does trading in REs start?
When does trading in REs close?
How can investors holding REs in Demat form renounce it?
What are the payment modes available for the rights issue?
How many applications can be made from one Demat account for REs?
Can applicants who are not existing shareholders of the issuer company as of the record date/ex-date apply for the rights issue?
Where can detailed information about a RE be obtained?
Which segments are REs traded in?
If shares are sold after the ex-date/record date, would eligibility for the rights issue still apply?
If an individual does not apply for the online rights issue, what will occur with their purchased holding of RE shares?
What steps should a client take if they've applied for rights Issue but haven't seen the shares credited to their Demat account post-allotment?
While applying for rights shares, it shows 'Please enter your correct DPID or client ID'?
What is the difference between: I am a shareholder as on Record Date and undertake to hold RE till issue closing date and I am renouncee and hold rights entitlement in valid Demat account to hold RE till issue closing date. Which option must be chosen?
If an individual purchases REs without holding any shares, are they eligible to apply for REs?
Is the price paid for acquiring REs included in the buy average calculation of the rights issue shares?
Where can I apply for the rights issue?
Can I sell the shares on the record date/ex-date and still get the rights issue benefit?
What if someone sells their REs and then applies for the rights issue?
Should I unpledge the shares to receive REs and be eligible for the rights issue?
At what price can I sell my REs in the market?
What will happen to my RE’s if I do not sell them?
I have X number of shares and I’ve applied for Y more apart from my eligible 1 entitlement. In this case, will I actually be considered for additional shares? I’ve paid the initial amount to RTA. If not eligible for additional shares will they refund to my registered bank account?
What does that renouncee signify in REs?
How to apply for rights issues if the REs are purchased from the markets or via trading?
Does purchasing REs guarantee that a share will be given or is it like subscribing to an IPO?
Does the REs need to be credited to my account to be eligible for applying for rights issue?
What is the tax treatment in case of the sale of REs?
While applying for REs in multiple transactions, does the order needs to be placed multiple times or can one consolidated order be placed?
Can multiple applications for REs be made?
What will happen to REs that are neither renounced nor subscribed by the shareholders?
Are the REs credited in the same ISIN number as equity shares or in different ISIN number?
What are the options available with a shareholder for the REs credited to the Demat account?
How can shareholders get the application form for the Rights issue?
How is the settlement for fractional units of REs handled in a Rights Issue?
Who falls under the HNI category in IPOs?
What is the full form of IEPF?
What does IDCW mean in mutual funds?
Does Ventura have maintenance charges?
What is a rights issue and how can I apply through Ventura?
Can I open multiple demat accounts with Ventura?
Does Ventura support buying Bitcoin or cryptocurrencies?
How are dividends credited for shares held with Ventura?
How are dividends credited for shares held with Ventura?
Can Ventura clients invest in Exchange Traded Funds (ETFs)?
What is the share pledge interest rate in Ventura?
What does realised P&L mean in Ventura?
How to buy stocks in Ventura?
What is SEBI and why is it important for investors?
Can I pledge shares with Ventura to avail a loan?
What is a retention statement in Ventura?
What is physical settlement of options?
How can I sell stocks through Ventura?
Can I pledge mutual fund units for a loan in Ventura?
What is leverage in Ventura?
Is algo trading supported on Ventura for quick order execution?
How do I enable F&O trading in Ventura?
What is the minimum initial investment for SIPs on Ventura?
What is the margin requirement for intraday vs delivery trades in Ventura?
What is the mutual fund redemption time in Ventura?
Can I trade in NSE SLB through Ventura?
What is Extreme Loss Margin (ELM) in Ventura?
Why are some stocks not allowed for intraday trading in Ventura?
How can I roll over futures contracts in Ventura?
What is transmission of shares in Ventura?
How do I apply for buyback offers through Ventura?
What are Ventura’s MTF charges?
How do I change my primary bank account linked with Ventura?
What is the validity of a GTT order in Ventura?
How do I reach Ventura customer support?
Does Ventura have a Refer and Earn program?