Summary:
Infosys has entered a multi-year partnership with GlobalFoundries to modernize its enterprise IT operations using AI-driven managed services and automation. Infosys will oversee applications, infrastructure, data, and service desk functions to improve efficiency, reduce disruptions, and lower costs. The collaboration supports GlobalFoundries' digital transformation goals while leveraging Infosys' semiconductor expertise and AI capabilities to build smarter, more proactive IT operations.
Infosys, a pioneering company in providing business consulting and technology services based on artificial intelligence solutions, has announced a new multi-year agreement with GlobalFoundries (GF), a major semiconductor producer. The newly signed deal is intended to facilitate the process of modernization of GF’s enterprise IT through the use of AI-based managed services and automation.
Infosys to Manage End-to-End IT Operations
In accordance with the expanded deal, Infosys will assume full accountability for managing the enterprise-wide applications, infrastructures, data, and service desk services of GF. This alliance represents a huge shift for GF in terms of their approach towards IT operations, whereby the company will transition from external IT support to a managed services solution using AI technology.
The reason why Infosys was selected as the partner for this project is due to the firm’s proven success as a technological partner and its extensive industry knowledge in semiconductors.
Focus on AI, Automation and Operational Excellence
The collaboration intends to revolutionize the operations of GF’s IT function through the use of modern capabilities of AI and automation. The company will implement an outcomes-based operating model, which will aim at minimizing operational disruptions, increasing service quality, and cutting down the cost of ownership in the long run.
Through the use of predictive analytics and intelligent automation in the management of IT operations, Infosys will strive to assist GF to shift from a reaction-based service delivery approach to a more proactive and autonomous approach.
GlobalFoundries Highlights Digital Transformation Goals
On the partnership, Vishal Mehra, the Chief Information Officer at GlobalFoundries, said that the new partnership is a milestone for the company as far as its attempts at modernizing its information technology infrastructure in order to become more efficient, resilient, and user friendly are concerned.
Mehra stated that as a world-class semiconductor company, GF will continue to strive towards the accomplishment of its digital transformation journey. Working with Infosys will ensure that GF is able to acquire the next generation skills and abilities in this regard.
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Infosys Sees Long-Term AI Value Creation
In his statement, Anand Swaminathan, who is the Executive Vice President & Global Industry Leader of Communications, Media & Technology at Infosys, said that Infosys' domain knowledge of semiconductor, AI prowess, and outcome-driven approach to delivery will be used to enhance user experience while reducing costs sustainably for GF.
Also, Swaminathan mentioned that Infosys would be playing a major part in helping GF achieve intelligent operation through proactive service delivery enabled through AI.
About Infosys
Infosys is an international company that offers business consulting and technology services based on artificial intelligence, with over 325,000 people in the company. The company operates in 63 countries and helps enterprises leverage the power of AI using its AI-first value framework, domain knowledge, and AI-enabled partner ecosystem. Having worked for over four decades in handling large-scale enterprise systems, Infosys is considered the world's fastest-growing IT services brand and continues to uphold good governance, environmental sustainability, and talent management principles.
