About the Company

Just Dial Limited was incorporated on December 20, 1993, and is today positioned as India’s leading local search engine, connecting users with businesses across categories via its website, mobile site, Android and iOS apps, and a pan-India voice service (88888-88888)  . The company provides local search, search-related services, and software services to users in India, supported by an advanced, scalable technology platform and deep experience in the local market  . As at March 31, 2025, Justdial hosted 48.8 Million active listings, engaged an average of 190.4 Million unique visitors per quarter in FY 2024–25, and ran 6,13,290 active paid campaigns; total ratings and reviews reached 152.6 Million .

The company’s offerings extend beyond discovery to include JD App; JD Mart (a B2B marketplace); JD Omni (cloud-based solutions for SMEs); and JD Pay for secure digital payments. Users can also shop online, book travel, pay utility bills, track stocks and request quotes—all within the platform  . Its presence spans India: operating from branches in 11 cities, reaching 250+ cities and 11,000+ pin codes, with 47 sales offices in Tier 2 and Tier 3 locations. Headquarters are in Mumbai, with a technology centre in Bengaluru; the ground force includes 5,470 field sales and 4,633 tele-sales employees .

Reliance Retail Ventures Limited (RRVL) acquired control effective September 1, 2021, making Just Dial a subsidiary; RRVL held 63.84 Per cent of the company’s paid-up equity as at March 31, 2025  . As on March 31, 2025, the company had no subsidiaries, following the striking off and dissolution of its wholly owned subsidiary, MYJD Private Limited, effective June 26, 2024 . The company reports a single operating segment: “Search and related services” .

Key Management

– V. S. S. Mani – Managing Director & Chief Executive Officer

– V. Krishnan – Group President

– Abhishek Bansal – Chief Financial Officer

– Vishal Parikh – Chief Product Officer

– Shwetank Dixit – Chief Growth Officer

– Rakesh Ojha – Chief Business Officer (South & West)

– Prashant Nagar – Chief Business Officer (North & East)

– Ajay Mohan – Chief Business Officer (Sales Operations)

– Rajesh Madhavan – Chief People Officer

– Bandan Karkidholy – Vice President & General Counsel

– Manan Udani – Company Secretary & Compliance Officer

Latest Updates

– Platform and product: Justdial rolled out “Biz Boosters”—self-service, paid add-ons such as Rotational Banners, JD Trust/Verified Badges, JDRR Certificate and a professional website—aimed at enhancing merchant visibility and engagement within existing plans . It also introduced online self sign-up to let businesses launch campaigns directly on JD/JD Mart, complementing the sales organisation .

– AI-led enhancements: The company integrated AI across operations for quality monitoring and automation; launched AI-generated review summaries and dynamic prompts; deployed fraud detection; and added merchant-side AI tools for catalogue management, data extraction from signboards/visiting cards, and intelligent channel recommendations  .

– User and merchant scale: As at March 31, 2025, active listings stood at 48.8 Million, average quarterly unique visitors at 190.4 Million (FY 2024–25), active paid campaigns at 6,13,290, and ratings/reviews at 152.6 Million .

– Website experience: The company launched a redesigned website to drive higher desktop engagement while continuing to enhance local search features .

– Governance changes: During the year, Prof. Dipak C. Jain and Krishnan Sudarshan were appointed Independent Directors with effect from October 1, 2024; Ms. Bhama Krishnamurthy joined as Independent Director with effect from April 1, 2024. Several Independent Directors completed their terms during the year .