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Indian Railway Catering and Tourism Corporation Limited (IRCTC) was incorporated in 1999 as a Government of India enterprise under the Ministry of Railways. It provides catering and hospitality services across trains and stations, operates the Rail Neer packaged drinking water brand, runs tourism and train operations, and manages India’s national rail e‑ticketing platform, which also facilitates bookings for bus, hotel and air travel.
The Company’s registered and corporate office is in New Delhi, with zonal and regional offices across India alongside Rail Neer plants. It primarily serves passengers and travellers within India and does not have reportable geographical segments.
IRCTC was listed on BSE and NSE on October 14, 2019. In 2024–25, it was elevated to Schedule “A” CPSE status on July 19, 2024 and conferred Navratna status on March 3, 2025, gaining greater financial and managerial autonomy. The Company has one subsidiary.
Key milestones:
IRCTC provides catering and hospitality, operates Rail Neer packaged drinking water, manages internet ticketing for rail and allied travel bookings, and offers tourism and train operations. These are its defined reportable segments.
The Company primarily serves customers within India and has no reportable geographical segments. Its tour operators offer tourism-related services globally, while core operations centre on Indian passengers and travellers.
IRCTC was upgraded to Schedule “A” CPSE on July 19, 2024 and elevated to Navratna status on March 3, 2025. These milestones grant enhanced autonomy to pursue growth.