Tanla operates as a CPaaS platform that delivers safe digital interactions for businesses at scale while protecting their communications through a platform that serves more than 2,500 enterprise clients across different regions. The company controls 35% of the CPaaS market in India according to industry reports.

The headquarters of the company is located in Hyderabad but it maintains offices in Bengaluru, Chennai, Gurugram and Mumbai with India serving as its main market that generates 95% of business. The company operates in Southeast Asia and the Middle East .

The company operated 5 subsidiaries together with 14 step-down subsidiaries as of March 31, 2025. The business operations remained unchanged throughout the past year.