The company operates as an NBFC which provides consumer and MSME financing services through its product line including personal loans and business loans and loans against property and pre-owned car finance and more. Through its digital-plus-branch model the Company delivers quick and uninterrupted credit experiences to customers.

The operations of Poonawalla Fincorp span throughout India with future plans to penetrate into the Tier-2 and Tier-3 markets. Through its phygital distribution system the Company provides both national coverage and servicing across the country .

At March 31, 2025 Poonawalla Fincorp does not have any subsidiaries yet maintains a joint venture stake in JASPL through consolidated statements.