It is a universal bank serving Retail, MSME, Rural, Corporate, Startup and Government customers with products across deposits, loans, credit cards, cash management, trade finance and treasury services.

The Bank’s business is largely domestic, with an IFSC Banking Unit at GIFT City, and international reach via a correspondent banking network across 54 countries for India‑linked transactions.

The Bank has one subsidiary as of March 31, 2025; it also reports two associate companies for that date.