About GSS Infotech Limited

GSS Infotech Limited is a Hyderabad-headquartered IT and ITES company with over two decades of experience in providing managed IT services and technology solutions to enterprises, governments, educational institutions, and healthcare organisations across the globe.

Incorporated in 2003, the Company operates as a listed public limited entity with its registered office in Hyderabad, Telangana, and maintains a global presence in the US and India. GSS’s operations are supported by a Global Operations Command Centre (GOCC) and remote delivery centres in Hyderabad, as well as a US office in North Brunswick, New Jersey.

The Group, as of the latest reporting year, comprised 10 subsidiaries (India and the US combined), of which two Indian subsidiaries were inactive and excluded from consolidation.

Business Overview

GSS Infotech’s service portfolio spans a wide range of IT and ITES offerings, including:

• Application Development and Management Services (ADMS)
• Infrastructure Management Services (IMS)
• Business Process Outsourcing (BPO)
• Strategic Sourcing

The Company also has capabilities in:
Microsoft Collaboration, ERP, Mobility, Testing/IV&V, Virtualization, Cloud Computing, Security, and Revenue Cycle Management (RCM).

Its clientele includes Fortune 500 and Global 1000 companies, serviced through a world-class delivery model and Centre of Excellence (CoE) collaborations.

Certifications and Quality Standards

GSS Infotech maintains strong quality and compliance credentials:

• SEI–CMMi Level 5
• ISO 9001 and ISO 27001
• SSAE18 SOC Type II
• Additional adherence to ISO 20001, HIPAA, and ITIL standards

The Company also operates a 24×7 Global Operations Command Centre (GOCC) for monitoring and service continuity, supported by a capable global team including consultants based in the United States for on-site client engagement.

Key Milestones

• Establishment of Network Operations Centres (NOCs) and Disaster Recovery Centres (DRCs)
• Creation of an Offshore Development Centre (ODC) using the Build-Operate-Transfer (BOT) model
• Launch of software testing as a SaaS-based service
• Development of a healthcare BPO vertical through a wholly owned subsidiary in India
• Strategic mission articulated as:
  “To be a preferred IT service provider to the healthcare sector, leveraging next-generation technologies for high-quality and cost-efficient delivery.”

GSS Infotech Limited Key Management

• Bhargav Marepally – Chief Executive Officer & Managing Director
• Sonu Kumar Agrawal – Chief Financial Officer & Company Secretary

Latest Updates on GSS Infotech Limited

• Strategic Focus Areas:
  During FY 2024–25, GSS Infotech reinforced its focus on ADMS, IMS, and Healthcare services. The Professional Services vertical continued as the major revenue contributor, operating under the same business units as in the previous year.
• AI and Next-Gen Technology Initiatives:
  The Company advanced its AI and Machine Learning integration within analytics and application development, particularly in IT infrastructure management, healthcare, and e-commerce.
  A highlighted project involved an AI-driven L1 issue-resolution chatbot developed in collaboration with KBRI and Yale University.
• Delivery Excellence and Governance:
  GSS underscored its GOCC and Hyderabad delivery centres as operational anchors, while reaffirming its SEI–CMMi Level 5, ISO 9001, ISO 27001, and SSAE18 SOC Type II certifications as benchmarks for quality, data security, and reliability.

Corporate Governance and Listing:
The Company’s equity shares remain listed on both BSE and NSE, and annual listing fees for FY 2024–25 were duly paid to both exchanges.

Note: All information presented above has been sourced exclusively from GSS Infotech Limited’s Annual Report for FY 2024–25, including the Directors’ Report, Management Discussion & Analysis, and Consolidated Financial Statements.