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Getting Started

My Face ID or biometric authentication is not working, how do I login?

If biometric authentication is not working on your phone, you can log in using your PIN. If you have forgotten your PIN, you can set a new PIN by clicking on “Forgot PIN”.

Related articles

What are the details required to log in to my Ventura account?
Will I need to authenticate myself every time I log in to the Ventura app?
How do I get my login details?
I have forgotten my PIN. How can I change/reset it?
How do I change my PIN?
What should I do if my account is locked?
How many incorrect login attempts will lock my account?
I am an NRI, what credentials should I use to log in?
How do I set my biometric authentication?
Can I access more than one account through the Ventura App?
Are Authenticator Apps safe?
Where would I receive my OTP?