InterGlobe Aviation's share price declined over 3% on Thursday’s early trade as the operator of IndiGo, has acknowledged facing a major network-wide operational disruption over the past two days, prompting India’s largest airline to issue a formal apology to passengers and announce immediate corrective measures.
In an official press release, the airline said its operations had been “significantly disrupted,” affecting flight schedules across the country and inconveniencing thousands of travelers. IndiGo attributed the situation to a combination of factors that created a “negative compounding impact,” adding that the scale of the disruption was not foreseeable.
According to the disclosure, several operational challenges converged simultaneously, including:
These combined pressures triggered widespread delays and cancellations, disrupting the airline’s tightly planned network.
To stabilise operations, IndiGo has implemented calibrated adjustments to its flight schedule for the next 48 hours. The airline said the measure is essential to regain control of network flow, restore punctuality, and ensure smoother operations over the coming days.
An IndiGo spokesperson said teams are “working around the clock” to minimise inconvenience to passengers, adding that restoring normal operations remains the company’s highest priority. Affected customers are being offered re-accommodation on alternate flights or refunds, depending on their preference.
IndiGo has urged passengers to verify the status of their flights on the airline’s website before heading to the airport, given the dynamic nature of the ongoing adjustments. The airline reiterated its regret for the inconvenience caused and expressed appreciation for the patience shown by its customers.
The airline confirmed that the operational disruption and subsequent steps taken have been formally disclosed to the National Stock Exchange of India Ltd. (NSE) and BSE Ltd.
IndiGo, India’s preferred carrier and one of the fastest-growing airlines globally, continues to expand its presence across domestic and international markets. With a fleet exceeding 400 aircraft, the airline operates more than 2,300 daily flights connecting 90+ domestic and 45 international destinations. The airline inducted 58 aircraft in 2024 and served over 118 million passengers in FY25. It was recently named ‘Best Airline in India and South Asia’ at the Skytrax World Airline Awards 2025.
On Thursday, the share price fell over 3% in early morning trade, extending the decline to 3.4%. The stock then bounced back from the 200-DEMA, trimming losses. As of 10:28 a.m., the stock is trading at Rs 5,543.50 per share, down 0.95%. Year-to-date, the stock has gained over 21%, while it is up 25% in the last 12 months.
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