About Shoppers Stop Limited

Shoppers Stop Limited is a premier Indian retailer of fashion and beauty brands established in 1991. As of December 31, 2022, the company operated 96 department stores, 8 premium home concept stores, 142 specialty beauty stores (including M.A.C, Estée Lauder, Bobbi Brown, Clinique, Jo Malone, Too Faced and SS Beauty), and 25 airport doors, covering 3.9 Million sq. ft. of carpet area. Its widely recognised ‘First Citizen’ loyalty programme and ‘Personal Shopper’ service are central to the customer experience across channels, with an assortment spanning 800+ brands aimed at delivering customer delight . The network comprised 271 stores across 50 cities as at December 31, 2022, supported by 17,900+ staff (including brand staff). In Q3, the chain recorded 39 Million walk-ins and noted that private brands formed 14% of the sales mix and beauty 16%.

Shoppers Stop Limited Milestone

Key milestones include achieving the company’s highest ever quarterly sales, gross margin, EBITDA and PBT in Q3 FY23, alongside a continued debt-free position with a net surplus cash of Rs 42 crore . The company is progressing on an omnichannel transformation and store expansion plan across metro, Tier I/II and Tier III locations, with new store additions during the year.

Shoppers Stop Limited’s Business Segments

• Private Brands: 14% of sales mix (Q3)
• Beauty: 16% of sales mix (Q3)

Shoppers Stop Limited Key Management

• Venu Nair – Managing Director & Chief Executive Officer
• Vijay Kumar Gupta – Vice President – Legal, Company Secretary & Compliance Officer

Latest Updates on Shoppers Stop Limited

• Record performance: The company reported its highest ever quarterly PBT at Rs 91 crore in Q3 FY23 (Non-GAAP), with revenue of Rs 1,430 crore, up 20% year-on-year; EBITDA rose 27% year-on-year. The company remained debt-free with a net surplus cash of Rs 42 crore.
• Store expansion: Six new department stores and five beauty stores were launched in Q3; five more department stores were under fit-out as of the update. Locations opened included Forum Kanakpura (Bengaluru), Marriott Newtown (Kolkata), Phoenix (Indore), Urban Square (Udaipur) and City Centre (Patna), plus new Too Faced and SSBeauty stores at Select Saket, Delhi.
• Strategic pillars: Private Brands grew 23% year-on-year in Q3, with brands such as STOP, Fratini and Bandeya highlighted; Beauty sales were up 18% year-on-year during the quarter, supported by “Block Friday” and “Singles Day” campaigns, and over 112,000 makeovers generating Rs 30 crore in additional sales. The company launched 80 new SKUs under its private beauty brand, Arcelia, taking the portfolio to 400+ SKUs.
• Distribution foray: Through a subsidiary, the company announced an entry into exclusive distribution in beauty with partnerships that include L’Oréal’s international fragrance brands, Clarins (skin care and make-up) and Earthi (Ayurveda).
• Omnichannel momentum: The company emphasised its omnichannel strategy, noting higher shares of Beauty and Private Brands online and continued investments to integrate online and offline journeys.